Terms And Conditions

TERMS AND CONDITIONS

 

Advanced Reservations:
We highly recommend scheduling appointments at least one week in advance to ensure the availability of preferred times and treatments.

Cancellation Policy:
To avoid full charges, kindly provide 24-hour notice for cancellations. A 48-hour notice is required for spa packages and groups. No refunds for missed appointments.

Spa Arrival:
Please check in at Spa Reception at least 15 minutes before your appointment to begin the relaxation process. Late arrival may result in reduced treatment time.

Payment Types:
We accept cash, debit cards, Visa, MasterCard, and American Express with proper identification.

Returned Checks:
A 300Rs fee will be assessed for any returned checks. 

Spa Etiquette: Respect guests’ privacy and maintain a quiet atmosphere by turning off cellular devices and speaking softly.

Guests under 15: Must be accompanied by a responsible adult.

Health Conditions: Inform us of any health conditions, allergies, or injuries that may affect your treatment.

Cleanliness: Our equipment is sterilized and sanitized after each use to ensure cleanliness and safety. 

Loss or Damage: We are not liable for any loss or damage to personal belongings. Please keep valuables with you.
Prices: Subject to change without notice.

Terms and Conditions: Subject to change at our discretion. 

Right of Refusal: We reserve the right to refuse service to any client for improper conduct.

Satisfaction Guaranteed: Notify us within 24 hours if expectations are not met.

Terms and Conditions of Website Use:

General Information: The content on this website is for general information only and is subject to change without notice.

Accuracy Disclaimer: We do not guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials provided on this website.

Privacy Protection: We are committed to protecting your privacy and will not sell or give out any customer information. The information collected is for internal use only.

Security Measures: Transactions are secured with SSL encryption for privacy and security.

Online Booking:

Responsibility: You are responsible for the accuracy of online bookings and service choices. Contact our front desk for assistance if needed.

Exceptions: Certain services may require special attention and cannot be booked online. Contact us for assistance in scheduling.

Payment: By making bookings or purchases on the website, you authorize the use of your credit card and understand this agreement.

Product Quality Related Complaints

– Email spaandsalonallure@gmail.com within 7 days of product receipt.

Quality issues assessed by skincare doctor.

– Return for quality assessment; report available post 7 working days.

Errors:

If an error occurs, resubmit the correct information or contact us immediately.

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